SNCF Connect: Trains & routes

Embark on your journeys with SNCF Connect, the leading all-in-one application for trains and sustainable mobility, trusted by over 15 million users across France and Europe. This comprehensive travel companion is designed to simplify every aspect of your travel experience, from planning to completion.

Your Everyday Travel Companion

SNCF Connect is your go-to app for all your travel needs, allowing you to effortlessly plan, book, and manage your trips. Whether you're organizing a daily commute or planning a special getaway, the app makes it easy to:

• Anticipate and organize your trips, finding the most suitable journey at the best price.
• Purchase and access your tickets, travel subscriptions, season tickets, and travel passes with just a few taps.
• Easily exchange or cancel your reservations as needed.

All Your Journeys in One Place

Forget the hassle of juggling multiple apps. SNCF Connect consolidates all your travel options into one convenient platform, including:

• Train journeys across France and Europe.
• Public transportation options such as metro, bus, and tramway.
• Carpooling trips for eco-friendly travel.

Enhance your travel experience with additional services like Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limiteless, ensuring a seamless and enjoyable trip.

Personalized and Proactive Travel Information

SNCF Connect goes beyond ticket purchasing by providing real-time updates and alerts to enhance your travel experience. Key features include:

Plan Your Journey

• Discover the best routes to your destination throughout France.
• Access all your preferred modes of transport, including public transport in Paris and Ile-de-France (IDFM network) and 29 other cities across France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse, Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
• Set up alerts for reservations, low prices, and fully booked trains to secure the best deal.
• Reserve a ticket option to lock in the price for a specific period.

Book Tickets and Season Tickets

• Purchase all types of train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets, including regional TER.
• In Île-de-France, recharge your Navigo pass directly on your phone for added convenience.
• Buy and validate digital transport tickets and passes for travel on the RATP & SNCF networks in Île-de-France (Ticket T+, OrlyBus, RoissyBus, Navigo pass) and in 29 other French cities.
• Utilize your customer account to store your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards.
• Securely pay using your bank card (in one or multiple instalments), Chèques-Vacances Connect, Apple Pay, or mobility budget cards.

Travel with Peace of Mind

• Save your frequent travel itineraries for quick access.
• Prepare for your trip by accessing your e-ticket, saving it to your Apple or Google Wallet, adding it to your calendar, or sharing it with others.
• Check timetables and routes for upcoming departures and arrivals at any station.
• Stay updated with real-time traffic information and your train's current position, receiving alerts for any disruptions or maintenance, including on European routes (Eurostar (ex-Thalys), TGV Lyria).
• Receive in-app messages that relay onboard announcements for TGV INOUI, OUIGO, Intercités, and TER trains.
• Get detailed information on the composition of your train, including TGV INOUI, OUIGO, TER, Transilien, and RER.
• Facilitate your connections with guidance on which train or car to board, and which exit to use.
• Access your purchase and travel receipts easily.

Need Assistance?

Should you need help, SNCF Connect offers quick solutions through its chatbot or online help. Alternatively, reach out to our dedicated advisors, available seven days a week via messaging, telephone, or social media.