RCM

Revolutionize your repossession operations with RCM (Recovery Connect Mapping)! Seamlessly integrated with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment data. This instant access to crucial case information minimizes risk by preventing wrongful repossessions and allows for swift "On Hook" status updates. Once marked "On Hook," agents can proceed with asset recovery at their convenience and in a safe manner.

RCM's intuitive map interface simplifies workflows. Drivers can effortlessly scan custom icons to navigate addresses, provide one-touch updates, designate pick-up locations, and significantly increase unit recovery rates. Create and save custom filters to focus on priority cases. Each asset recovery form captures detailed condition information and photographic evidence, automatically generating a Condition Report for client submission.

RCM offers a range of powerful features:

• Customize map icons (Pro)
• One-touch "On Hook" collateral marking
• Streamlined Asset Recovery process for efficient condition reporting, photo documentation, and personal property details
• Real-time access to case information and addresses
• Rapid map search (Pro)
• Favorite case marking for quick access
• Flexible case filtering for efficient route planning
• One-touch quick updates
• Automated geo-updates
• Efficient To Do list management for swift condition reporting on recovered units

Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/

Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8

Privacy Policy - https://mbsicorp.com/privacy/.

What's New in Version 3.0.33

Last updated October 2, 2024

Mobile Case Acceptance:

• Accept cases directly from the mobile app!
• Accept or decline cases from the "NEW CASES" section on the home page.
• Multi-select cases using long press.
• Search and filter by client, case type, dates, or "accepted before" status.
• All activity is logged in the case history.