Samsung Smart Switch Mobile

Switching to a new Samsung Galaxy device? Make the transition seamless with Samsung Smart Switch Mobile, an app designed to transfer your content from your old device to your new Samsung phone effortlessly.

Features:

• Transfer all of your content from your old phone to your new Galaxy device.
• Compatible with a wide range of devices, including iOS, Android, and PC.
• Offers multiple transfer methods to suit your needs.
• Free to download and user-friendly.

• If you encounter issues downloading from the Google Play Store, try this:

• Restart your phone, navigate to Settings → Apps → Google Play Store → Clear cache and data, then attempt to download again.

▣ With Smart Switch, you gain the freedom to transfer your contacts, music, photos, calendar, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch™ helps you discover your favorite apps or suggests similar ones available on Google Play™.

▣ Who can transfer?

• Android™ owners:
  • Wireless transfer: Android 4.0 or higher
  • Wireless transfers from a compatible Android device to a Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
  • Wired transfer: Android 4.3 or higher, charger cable, and a USB connector
• iOS™ owners:
  • Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
  • Import from iCloud™: iOS 4.2.1 or higher and Apple ID
  • PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch
• Windows™ Mobile owners:
  • Wireless transfers: Windows OS 10
  • *Note: For more information and step-by-step directions, visit http://www.samsung.com/smartswitch

▣ What can be transferred?

• Contacts, calendar (Device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
• You can transfer app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

▣ Which devices are supported?

• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)
• *Note: For Galaxy S2, older OS (GB/ICS) versions may cause incompatibility. If your S2 does not work properly, please try after a firmware update.
• Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2)
• *Note: Due to device compatibility issues, Smart Switch may not be installable or usable on certain devices.

Additional considerations for transferring data:

1. Both devices must have at least 500 MB of free space in their internal memory.
2. For wired connections, your device must support the 'Transferring media files (MTP)' USB option.
3. If you have a non-Samsung device that frequently disconnects from the wireless network, go to Advanced Wi-Fi settings, disable the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (Note that these options may not be available on all devices, depending on the manufacturer and OS version.)

※ Application permissions

The following permissions are required for the app service:

• Required permissions:
  • Phone: Used to confirm your phone number
  • Call logs: Used to transfer call log data
  • Contacts: Used to transfer contacts data
  • Calendar: Used to transfer calendar data
  • SMS: Used to transfer SMS data
  • Storage: Used to save the files necessary for data transfer
  • Microphone: Used for high-frequency audio when searching for Galaxy devices
  • Bluetooth: Used to search for nearby Galaxy devices using Bluetooth
  • Location: Used to connect to devices using Wi-Fi Direct, making your location available to nearby devices

If your system software version is lower than Android 6.0, please update the software to configure App permissions. Previously allowed permissions can be reset on the Apps menu in device settings after the software update.